
Welcome to Loyalty Program
Win points every time you shop, get exclusive perks and rewards you'll actually want. You shop what you love, we thank you for it.
FAQ
1. What is Fabrique Loyalty Program?
Fabrique Loyalty Program is a way to reward our most dedicated customers every time they shop. Get points that turn into cash, a birthday gift, and exclusive perks like early access to sale events and new drops.
2. Is Joining Fabrique Loyalty Program free?
Absolutely! It’s FREE to join Fabrique Loyalty Program and gain access to all of our exclusive offers and insights.
3. How do I sign up?
If you have an account with us, simply sign in! If not, click here to sign up. It’s that easy!
4. What are the different membership levels?
There are four membership levels: Bronze, Silver, Gold, and Platinum. The more you shop with us, the higher your membership level—and the more exclusive rewards you unlock. For example, at the Platinum level, you can earn 3x points for every $1 spent.
5. How do I know my current level and points balance?
You can check your balance by logging in and clicking on your profile to see an overview of your points and membership level.
6. How do I earn points?
There are many different ways to earn points. Check out our full list by scrolling up above. Some methods can only be used once, such as receiving your welcome 500 points or by following us on Instagram. Other methods are repeatable, such as by making a purchase.
7. How do I earn points for writing a review or submitting a photo?
To receive points for a review, simply respond to the review request email for your latest purchase. Points are awarded only for verified purchases and will be credited once your review is published. Bonus: Upload a review with a photo and earn an extra 50 points!
8. How do I redeem my level perks?
You can see your available level perks directly in the Rewards dashboard in your My Account page. Please make sure you are opted in to receive emails about Fabrique loyalty program to get updates and info about your level benefits. For additional questions, please reach out to service@shop.fbrq.com.
9. When do my points expire?
Points will expire 1 year after the date they are earned. Make sure to check your account for your most up-to-date point balance.
10. Do I lose points from items I have returned?
Upon the return of an item, you will forfeit any rewards applied on that purchase.